Frequently Asked Questions

Cold sores naturally burst and scab over and should start to heal within 10 days. They are contagious from the very first tingle to becoming completely healed and can easily spread to other parts of your body and other people. To prevent the virus from spreading wash your hands with soap and water if you touch your cold sore and avoid kissing anyone if you have a cold sore.

The active ingredients in Cymex are urea (1.0% w/w), dimeticone 350 (9.0% w/w), cetrimide (0.5% w/w), chlorocresol (0.1% w/w). Other ingredients are paraffin, cetostearyl, alcohol and water.

Side effects are rare however cetostearyl alcohol may cause skin reactions such as inflammation and redness where the cream has been applied. If this occurs or you notice anything unusual tell your doctor or pharmacist.

Do not use if you are allergic to any of the ingredients listed on the patient information leaflet.

You can apply Cymex as soon as you feel the first tingle of a cold sore. It works to relieve, control infection and promote effective healing. Apply Cymex cream sparingly every hour as needed.

Speak to your pharmacist for advice on a treatment that can ease the pain and irritation of cold sores. Cymex cream triple action formula actively relieves, controls infection and promotes effective healing of painful, unsightly sores and dry cracked lips.